BOARDING PASS
What is a Cocoo Island Boarding Pass?
The boarding pass is our rewards program. You can collect a cocoo island stamps/stickers to add to fill out your paws on the back of your boarding pass to redeem for a special Vinyl Sticker, Art Card (Collectible) and 25% on your next order!
How do I collect Boarding Pass stamps?
For every $5 you spend at cocoo island (in person or online) you will be given a stamp/sticker, to fill out your boarding pass. The $5 threshold is before taxes and shipping. For example, if the if spend $4.33 and after taxes/shipping it's over $5, you will not collect a stamp. If you spend $15 and after taxes/shipping, it is over $18, you will collect 3 stamps.
How do I redeem the Boarding Pass?
You will need to fill our your name and redeem date. Take a picture of the completed boarding pass and send us an email at hello@cocooisland.com along with your order number. Please allow us 2 - 4 business days to confirm your redeem. If you don't hear back from us, you can always send us a follow up email. When we ship out your order, we will include the special edition vinyl sticker and art card. We will also give you your 25% off ticket for you to use on your next order with Cocoo Island. The 25% ticket will contain a one time use code to redeem at our online store, OR show us your ticket in person (at cons etc) and we'll redeem for you there too. Only 1 boarding pass can be redeemed at a time.
What is the special edition Vinyl Sticker and Art Card?
The special edition vinyl sticker is a badge that says you've visited Cocoo Island and have been welcomed by the characters at Cocoo Island. The art card is a collectible card, the design will change over time so you can get a different designs!
I ran out of space on my boarding pass, how do I get another one?
You can download a paper version of this card and print at your own convenience!
My question isn't here...
Send us an email at hello@cocooisland.com if you have more questions about the rewards program!